Guangzhou Weilai New Materials Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy (the “Policy”) outlines how we collect, use, share, and protect the personal information you provide when using our games, websites, applications, and other services. We encourage you to read this Policy carefully to understand how your data is handled and protected while using our services.
This Privacy Policy applies to the personal information we collect through our websites, mobile applications, desktop software, and other related online services. It also covers interactions with our customer support team.
We collect personal information in the following categories:
Information You Provide Directly:
· Account Registration Information: When you create an account, we collect basic personal information such as your name, email address, phone number, home address, age, and other registration details.
· Payment Information: We collect payment details, including your payment card information, bank account details, and other payment methods.
· Customer Support Information: Information you provide when interacting with our customer support team via email or other communication channels.
Information We Automatically Collect:
· Device Information: We automatically collect technical data about your device, including device model, operating system, IP address, device identifiers, Wi-Fi network data, and browser type.
· Usage Data: We track information such as the time and frequency of your visits to our website or use of our services, as well as pages you view and actions you take.
· Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your preferences, device details, and browsing history to enhance your experience and offer personalized content.
Location Data:
We may collect your location information to provide location-based services. You can opt-out of providing location data through your device settings.
We use the personal information we collect for the following purposes:
· Providing and Managing Services: To create your account, process orders, provide payment services, and perform other essential functions related to our games and services.
· Customer Support: To assist with any issues or queries you may have via email, live chat, or other communication channels.
· Personalized Services: To offer tailored experiences based on your preferences, including personalized content and advertisements.
· Marketing: We may use your personal information to send promotional messages about our products or services. You can unsubscribe at any time.
· Compliance with Legal Requirements: To comply with legal obligations or fulfill contractual responsibilities.
We may partner with third-party advertising companies to display personalized ads on our platform. These companies may use cookies, web beacons, and pixel tags to collect clickstream data, browser information, and details about the ads you view or click on. The purpose is to show you advertisements that are relevant to your interests.
Here’s more detail about our advertising services:
· Ad Display: We may display advertisements that are relevant to your interests, and these ads may come from us or third-party advertisers.
· Advertising Partners: We may collaborate with advertising networks, analytics services, and other ad partners. These companies may place cookies on your device and collect your browsing behavior to show more accurate and relevant ads.
· Cookies and Tracking Technologies: These advertising companies may use cookies, pixel tags, and similar technologies to collect data on your ad viewing history, click behavior, and time spent on pages. We share some of your information with them to provide personalized advertisements.
· Third-Party Privacy Policies: The information we share with these advertising companies will be handled according to their own privacy policies. We encourage you to review their privacy policies for more details.
If we start advertising on our platform, we will update this Privacy Policy to inform you about the advertising networks we use.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data, firewalls, access control, and other security protocols to ensure your information is safe.
However, please understand that no data transmission method over the internet can be guaranteed 100% secure, and while we strive to protect your personal information, we cannot ensure its absolute security during transmission.
We may share your personal information with third parties in the following situations:
· Service Providers: To facilitate payment processing, advertising, technical support, and other services, we may share your personal information with trusted third-party service providers.
· Legal Requirements: We may disclose your information to government authorities or law enforcement agencies when required by law.
· Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you about how your information will be handled.
As our company operates globally, your personal information may be transferred to servers located outside of your country or region. We will take appropriate measures, such as entering into data protection agreements, to ensure that your personal information is adequately protected according to applicable laws.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, such as complying with legal requirements, fulfilling contractual obligations, or other legitimate business purposes.
· Retention Period: We will retain your personal information for 3 to 5 years, depending on the nature of the data and legal or regulatory requirements.
· Deletion or Anonymization: Once your data is no longer needed, we will delete or anonymize it in accordance with applicable laws.
You have the following rights concerning your personal information under applicable data protection laws:
· Right of Access: You have the right to request access to the personal information we hold about you.
· Right to Rectification: You can request that we correct any inaccurate or incomplete information we hold about you.
· Right to Deletion: In certain circumstances, you can request that we delete your personal information.
· Right to Restrict Processing: You can ask us to restrict the processing of your personal information in certain cases.
· Right to Object: You can object to the processing of your personal information based on legitimate interests.
· Right to Data Portability: You may request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the details provided below.
We may use cookies and similar technologies to enhance your experience and gather certain information about your device and online activities. These may be used for purposes such as analytics, advertising, and personalization.
You can manage your cookie preferences through your browser settings or choose to disable cookies altogether. However, please note that disabling cookies may impact certain functionalities of our services.
We take children’s privacy seriously and encourage parents and guardians to actively participate in their children's online activities. Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have unintentionally collected personal information from a child under the age of 13, we will take immediate steps to delete the data. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately, and we will take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. When we update this Policy, we will post the revised version on this page and update the “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us at:
· Company Name: Guangzhou Weilai New Materials Co., Ltd.
· Email: [email protected]